WHAT CAN I DO?

First and foremost you should have your furnace inspected by the gas company or a licensed contractor. An inspection from the gas company is free, however if they find out it is one of the effected models, which if it is in the attic is likely, then they will immediately turn off the gas to that furnace. You could be without heat until you can get a licensed contractor to determine if the furnace can be run until it can be replaced.

Since thousands of furnaces are being replaced by homeowners it may be several days or even weeks before you will be able to get your furnace inspected. In this case we recommend that you turn the gas off to the furnace at the gas valve, located near the furnace. If you have air conditioning this will allow you to continue to operate the air conditioning system, which uses the furnace blower, safely. We also recommend that you immediately purchase a smoke detector and put it in the attic close to the furnace. Try the test button with another person in the house to make sure the alarm can be heard in the house especially in the bedrooms.

When you have your furnace replaced make sure you keep the nameplate and the brand label. You may also want to take a photo of the furnace, which includes the nameplate and brand label. If there is any burn damage to supporting structures you will also want to take a photo of this damage. For certain models you may be entitled to a free furnace and free repair of any burn damage caused by the furnace.

Please register with us so you will receive any compensation available.

Please provide the following contact information:
First Name:
Last Name:
Address:
Address (cont.):
City:
State:	Zip/Postal Code:
Phone:
E-mail:
	Model Number of Furnace:
	Serial Number:
	Choose the Brand of Product: Addison Amana American Best American Standard Bard Century Comfort Aire Coleman Consolidated Franklin Electric Goettl Goodman GMC Hamilton Electric Heat Controller Janitrol Johnstone Keeprite Kenmore Liberty Magic Chef P.F.C. Premier Sears Sunbelt Sunburst Sundial Sun Glow Trane Weatherking
Has the Furnace been replaced? Yes     No
Optional info Original installing dealer: Year the furnace was installed: